M&S, the UK food, fashion and home retailer, has appointed Morrisons chief customer officer Matt McLellan as loyalty director from early 2027. He will succeed Jade Sharpe and report to marketing director Sharry Cramond. McLellan previously held senior customer roles at Asda, Tesco and Dunnhumby. His appointment follows M&S’s overhaul of Sparks, adding a digital wallet offering cash rewards across food, fashion, home and beauty. (Retail Bulletin)